Why can't I hear the sound of the audio player?

Modified on Wed, 26 Oct 2022 at 12:41 PM

The audio player and the remote playback functionality only works if:

1. Both coach & student are using headphones in headphone mode
2. The automatic translater of the browser is off
3.  Audioplayer:
The student has to select the desired audio in/outs as standard in the computer sound preferences and then start the browser.The browser takes then the standards automatically from the system.
Explaination:
If you choose a different output device than the standard out in doozzoo pre sessioncheck, the signal of the Audioplayer isgoing to the standard out and not to the selected in doozzoo. - That’s a BUG we have to clean.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article